Maintaining professionalism as a wholesale flooring contractor
As a wholesale flooring professional, it's important to understand the fundamentals of the business. Although it may be easy to start working once you get your hands on hardwood, there is more to success than installation.
Oftentimes, wholesale flooring professionals make the mistake of failing to satisfy the customer in a professional manner. In the end, they might be happy with the job you have completed, but how was your customer service? A positive attitude may go a long way when it comes to scoring recommendations from customers.
To make sure you're leaving a good impression, it's best to focus on the estimation process. When you show up to a home to provide a client with an estimate, dress professionally. Make sure you spend a good amount of time doing the math to ensure that your numbers are right as well.
In addition to being professional customers, don't forget to have a strong business attitude when communicating with your distributors.
ProSource Wholesale Floorcoverings, the largest trade-only wholesale retailer in the North America, has more than 25,000 different styles for professionals who want to make sure they perform to the best of their abilities.